FAQ

FREQUENTLY ASKED QUESTIONS

WHY THE GORDON INDIA SILK PILLOWCASE?

Sleeping on silk has many known beauty benefits. Unlike cotton, which draws moisture from your skin, silk is a natural fibre that keeps your skin hydrated whilst you sleep helping to reduce unwanted bed creases when you wake.
Sleeping on silk also allows your hair to glide smoothly along the pillowcase reducing hair breakage, split ends and frizzy bed hair. We use the highest grade (6A) long fiber mulberry silk, with a thickness of 22 momme and enforce the strictest quality guidelines, including non toxic dyes.
Many hairdressers recommend their clients sleep on silk to prolong the life of their blow dry.
Our 100% silk sleeping caps are perfect for looking after long hair, curly hair, hair extensions or keeping your hair looking perfect for the next day. To make it more affordable we use pure mulberry silk 22 momme for the sleeping side and an affordable alternative for the underside.

WHAT IS MOMME?

Momme is an old imperial measurement indicating the weight of the silk. The thicker or heavier the silk, the more it drapes, the softer it feels and the longer it lasts.

Unfortunately, less reputable suppliers measure the momme at different stages during the production process, rather than at the end. In other words, they claim a certain momme count but it’s false.

22 momme is considered as the best quality for hair and skin

WHAT IS WRONG WITH MY COTTON PILLOWCASE?

Although your cotton pillowcase may feel soft, tossing and turning throughout the night creates friction that can be damaging to the hair follicle, resulting in frizzy locks. Cotton cannot help but absorb our night creams and serums, thus reducing their effectiveness. Cotton also absorbs moisture from your face and hair, thus giving you a messy bed head and sleep creases in the morning. Silk on the other hand, doesn’t absorb these serums due to its anti-absorbent property and helps your hair and skin glide on it which causes less friction.

WHY NOT A SATIN PILLOWCASE?

Technically, ‘satin’ isn’t a fabric; it’s a finish. The term ‘satin pillowcase’ is a misleading abbreviation that has occurred over the years, which generally means synthetic satin pillowcase. Synthetic satin (e.g. polyester) may feel nice and soft in your hand, but after an 8 hour sleep your hair and facial skin can really feel the difference.

Silk is a natural fibre, whereas ‘satin’ is petroleum based. It’s thinner, rougher and it ‘sweats’, essentially negating the benefit

DO YOU USE NON-TOXIC DYES?

Absolutely. We work very closely with our suppliers to ensure that they meet the very stringent international standard

Sadly the same can not be said for other silk suppliers. If you purchase a cheaper silk pillowcase online or in-store, you may not know what you’re really buying.

We work with one of the largest and longest running silk suppliers in the world. They take great pride in the quality of silk they produce. 

It is with silk as it is with many things in life; you get what you pay for.

HOW DO I TAKE CARE OF THE PILLOWCASE?

Hand wash in cold water (below 30℃/85℉) at least once a week. Never use bleach (stick to the gentle, sudsy stuff) and never pop it in the dryer (leave it to air dry and iron-steam it on low heat, or palm it off to your favourite dry cleaner, if you want to).The better you care for it, the better it will care for you.

WHAT SIZE IS THE GORDON INDIA PILLOWCASE?

We have sized our product according to the standard size of a pillow(27" x 17"), it is sized to fit most pillows. It also have a small margin to fit easily.

WHEN CAN I EXPECT MY PRODUCT?

We usually ship in 24 hours, depending on your location it might take 2-5 days. when your order is shipped you get the tracking details for the same.

DO YOU SHIP INTERNATIONALLY?

Yes, we offer standard free international shipping on all orders over a value of USD 100. We offer standard flat rate shipping of USD 25 worldwide and your order will reach you within 10-14 days from the day you place your order.

Please keep in mind that depending upon your country, you might have to bear custom duties in accordance with your country’s custom policies and we do not take responsibility of custom clearances in your country.

IS THERE ANY OFFER ON BULK DISCOUNT?

We offer customized products and great offers on bulk orders be it for your bachelorette or corporate gifting, feel free to contact us to get the best deal.

DO YOU GUYS OFFER GIFTING SERVICE?

Absolutely, we can gift wrap and leave a handwritten letter for your loved one. we also offer cute customized embroidery on the pillowcase be with it there name or a message that stays with them forever.